30-Day Money Back Guarantee! No questions asked!
Save over 15% with an annual plan!
- Custom Website
- Online Calendar
- Website Analytics
- Shared Hosting
- Daily System Backups
- Email Support
- 5 GB Storage
- Shared Resources
- Simple Site plus...
- Volunteer Signups
- Forms, Polls and Quizzes
- Committee Notebooks
- Dedicated Hosting
- Daily Backups
- 25 GB Storage
- 1 GB RAM
- 10 TB Bandwidth
- Gold plus...
- Membership Management
- Emails & Newsletters
- Online Directories
- 65 GB Storage
- 2 GB RAM
- 22 TB Bandwidth
ALL plans come with our famous White Glove Support!
The flexibility of your software is crazy! We can't tell you how much we appreciate all your support!
Impressive support! Your commitment to customer satisfaction is evident in every email. Well done!
Thank you for not just just fixing the problem; but taking the time to explain it to me, too! Great customer experience!
You guys should seriously charge for your support. You're basically our best full time volunteer! Ha Ha Ha Thank you!!
I'm not tech-savvy, but your team made me feel like a website pro. LOVE your support!
Quick response time and effective solutions. Thank you! I'm telling our other district schools now!
Your support team is the backbone of this software. Your expertise and dedication make using this product a pleasure. Thank you for the outstanding service!
I can't believe you answered me at 1 AM!! Thank you so very much!!
Love all the ways to reach support! The live online meetings made this so much easier for me!
Your team really sets you apart from the other tools out there. I still can't believe you answered off-hours on Thanksgiving!
Please express my gratitude to your support team. They were awesome! They helped me stave off a disaster!
Exceptional customer service! The support team went above and beyond to get me up and running quickly. Truly impressed!
I've never experienced such helpful and patient support. Your hand-holding was greatly appreciated! Kudos to your support team!
I can't thank you guys enough! You turned a potential disaster into a smooth solution. Bless you!
Thank you so much!
We appreciate everything yall do!
I've tried numerous website platforms, but this software is the best! It's user-friendly and it has the team to back it up!
At PTOffice, we don't just drop a website on your lap and let you figure out the rest. We want to see you, and your organization, succeed on every possible level. That's why you don't just receive world class hosting, security, and tools, but also the world's best support!
We're here for you every step of the way - whether it be email, knowledge base articles or one-on-one online support sessions*, we pride ourselves on making your organization the most successful it possibly can be. We consider ourselves part of your team and responsible for your success.
PTOffice uses one of the world's leading server farms to manage all our data securely. Data protection is essential in our line of work and we have multiple levels of protection which we use to keep your information safe and out of harm's way. Our protection comes in multiple waves - protection at the server level (our server farm), protection at the account level (your organization), and protection at the user level (your personal information). PTOffice also has a comprehensive backup system that maintains a site backup file every 24 hours and is in a different location than our main servers.
We understand that taking on a new software tool can be daunting which is why all organizations receive unlimited email support. Although our support hours are Monday - Friday between 8:30am and 5:00pm MST, you'll find that many times one of our PTOffice Crew Members will end up replying to support requests during our off-hours, too. Of course, PTOffice also provides an excellent Knowledge Base that offers tons of useful articles to answer many of the most common questions.
We also offer our exclusive "White Glove Support" support. We provide you with hands on training and support via our scheduling system found within the application itself.
The very simplest way is to have your members visit your website and click the 'Sign Up' button. If you need members imported, simple email us with a copy of your members in a single page CSV file and we'll import them within 48 business hours for you!
Absolutely not. Your privacy and security are extremely important to us. PTOffice will never sell your contact information. If a contact chooses to register to PTOffice, we do add them to our customer email database for potential contact (ie. support requests, etc.), but we would never give anyone else this information.
PTOffice allows you to connect to your very own Stripe payment processor. Once connected, you will be able to accept credit card payments which can increase your sales by over 30%!
PTOffice lets you pick a platform fee that works best for your organization. You can either choose our FREE "Tip Jar" option which allows us to place a small optional "tip jar" within the checkout process or you can choose a flat 7.9% fee to be deducted from the funds raised. PTOffice gives you the freedom to choose whichever plan is best for your situation!
Lots of our customers own their own domain (ie. www.myschoolname.com). For that reason, we will work with you to use any domain you may currently own. For those organizations in need of a domain, PTOffice also offers domains for $25/year. Just let us know what you need!
PTOffice domains come complete with a FREE SSL certificate (security stuff).
PTOffice grows with your organization. You may choose to upgrade or downgrade your account at any time. Any downgrades will be applied as soon as the current subscription term expires.
Note: Downgrades may require additional work to be done to downsize your account to fit any downgraded plans. (ie. Downgrading your site to a lower plan may exceed the lower plan's storage limits). Files may need to be removed prior to a downgrade. We'll work with you to find the best solution.
Yes. In fact, we have the ability to create an entire network of sites for you. Contact us for more details and pricing.
Because PTOffice utilizes a mobile friendly page builder, we do not have a specific mobile app at this time.