Simple pricing.
Amazing support.
30-Day Money Back Guarantee! No questions asked!
$499/yr.
Quick response time and effective solutions. Thank you! I'm telling our other district schools now!
- Chloe
Thank you for not just just fixing the problem; but taking the time to explain it to me, too! Great customer experience!
- Jenn
Love all the ways to reach support! The live online meetings made this so much easier for me!
- Rachel
I can't thank you guys enough! You turned a potential disaster into a smooth solution. Bless you!
- Alisha
The flexibility of your software is crazy! We can't tell you how much we appreciate all your support!
- Kerry
I'm not tech-savvy, but your team made me feel like a website pro. LOVE your support!
- Debra
Please express my gratitude to your support team. They were awesome! They helped me stave off a disaster!
- Bridget
Your support team is the backbone of this software. Your expertise and dedication make using this product a pleasure. Thank you for the outstanding service!
- Jodi
Exceptional customer service! The support team went above and beyond to get me up and running quickly. Truly impressed!
- Stacey
You guys should seriously charge for your support. You're basically our best full time volunteer! Ha Ha Ha Thank you!!
- Melanie
Your team really sets you apart from the other tools out there. I still can't believe you answered off-hours on Thanksgiving!
- Sean
Impressive support! Your commitment to customer satisfaction is evident in every email. Well done!
- Josh
I've tried numerous website platforms, but this software is the best! It's user-friendly and it has the team to back it up!
- Holly
Thank you so much!
We appreciate everything yall do!
- Emily
I've never experienced such helpful and patient support. Your hand-holding was greatly appreciated! Kudos to your support team!
- Jessica
I can't believe you answered me at 1 AM!! Thank you so very much!!
- Michelle
FAQs
How is PTOffice different than any other website company?
At PTOffice, we don't just drop a website on your lap and let you figure out the rest. We want to see you, and your organization, succeed on every possible level. That's why you don't just receive world class hosting, security, and tools, but also the world's best support!
We're here for you every step of the way - whether it be email or knowledge base articles, we pride ourselves on making your organization the most successful it possibly can be. We consider ourselves part of your team and responsible for your success.
Is PTOffice secure?
PTOffice uses one of the world's leading server farms to manage all our data securely. Data protection is essential in our line of work and we have multiple levels of protection which we use to keep your information safe and out of harm's way. Our protection comes in multiple waves - protection at the server level (our server farm), protection at the account level (your organization), and protection at the user level (your personal information). PTOffice also has a comprehensive backup system that maintains a site backup file every 24 hours and is in a different location than our main servers.
What does PTOffice offer for support?
We understand that taking on a new software tool can be daunting which is why all organizations receive unlimited email support. Although our support hours are Monday - Friday between 8:30am and 5:00pm MST, you'll find that many times one of our PTOffice Crew Members will end up replying to support requests during our off-hours, too. Of course, PTOffice also provides an excellent Knowledge Base that offers tons of useful articles to answer many of the most common questions.
Does PTOffice sell any of our contact information to third party retailers?
Absolutely not. Your privacy and security are extremely important to us. PTOffice will never sell your contact information. If a contact chooses to register to PTOffice, we do add them to our customer email database for potential contact (ie. support requests, etc.), but we would never give anyone else this information.
How to do you process online payments?
PTOffice allows you to connect to your very own Stripe payment processor. Once connected, you will be able to accept credit card payments which can increase your sales by over 30%!
Does PTOffice charge any fees beyond my credit card processor?
PTOffice lets you pick a platform fee that works best for your organization. You can either choose our FREE "Tip Jar" option which allows us to place a small optional "tip jar" within the checkout process or you can choose a flat 7.9% fee to be deducted from the funds raised. PTOffice gives you the freedom to choose whichever plan is best for your situation!
Can we still use a website address (domain) that we own or currently use?
Absolutely. Our staff will work with you to make sure your domain is mapped and ready to roll!
Does PTOffice have a mobile application?
Because PTOffice utilizes a mobile friendly page builder, we do not have a specific mobile app at this time.
