Setting up domain mapping can be tricky. Here’s how to map an owned domain to your PTOffice site:
The exact process will depend on your domain provider and you should review the steps on their site accordingly. Here is how you can map any domain to your new PTOffice website. Changes can take up to 24 to 48 hrs to take hold, but usually happen between 1-10 minutes depending on the Domain Registrars TTL settings and their internet provider’s DNS caching. It varies for each domain. Be sure your @ A Record isn’t listed to some other hosting company and not the root of your domain registrar. This means you will have to edit the DNS at your hosting account and not the domain registrar.
1. Log into your Domain Registrar.
2. Edit the DNS Settings (Or named something similar like “Manage DNS”).
This screen you’ll see A Records, MX Records, CNAME, etc.
3. You will want to replace and point your domain using the values provided by PTOffice. If you do not have those values, please contact us at [email protected].
4. Contact [email protected] and let us know your settings have been updated. We can then verify the setup from our end.
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