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Getting Started

6
  • Account Settings: Organization Settings
  • Website: Web Pages
  • Website: Website Menus
  • Account Settings: Personalize the Dashboard
  • Website: Website Menus – Mobile
  • Getting Started Checklist

Account Settings

6
  • Account Settings: Organization Settings
  • Account Settings: Personalize the Dashboard
  • Account Settings: Update your account main contact
  • Account Settings: Adding Administrators
  • Account Settings: Updating Billing Email Address
  • Account Settings: Back to School Guide

Registration - Requires Shared plan or higher

6
  • Registration: Customize Registration Page
  • Registration: Top 7 Ways to Improve Member Registration
  • Registration: How to Close Registration
  • Registration: Create a custom registration form
  • Registration: What the registration process looks like to a member
  • Registration: Build a custom Registration process

Members - Requires Shared plan or higher

9
  • Members: User Roles
  • Members: Profile Tabs
  • Members: Profile Fields
  • Members: Exporting Contacts
  • Importance of a Clean Database
  • Members: How to Create Print Grade or Classroom Lists
  • Members: How to Change a Username
  • Members: Importing and Creating Contacts
  • Members: Graduating Families

Messenger - Requires Shared plan or higher

10
  • Messenger: Why Are Emails Going to Spam?
  • Messenger: Lists
  • Messenger: Subscription Forms
  • Messenger: Understanding Messenger
  • Messenger: Importing Subscribers
  • Messenger: Personalize your emails
  • Messenger: How to forward successful subscribers
  • Messenger: Remove User from an Email List
  • Messenger: Add User to an Email List
  • Messenger: Creating Your First Email

Sign Ups - Requires Shared plan or higher

12
  • Sign Ups: Getting Started
  • Sign Ups: Create your first sign up
  • Sign Ups: Tasks/Slots
  • Sign Ups: Managing Volunteers
  • Sign Ups: Export Reports
  • Sign Ups: Display sign ups on Sign Ups Listing page
  • Sign Ups: Review system emails
  • Sign Ups: Sign up not appearing on front-end
  • Sign Ups: Set plugin administrators
  • Sign Ups: Customize the display scheme
  • Sign Ups: Create system pages with a shortcode
  • Sign Ups: Tips to Increase Volunteer Support and Retention

Project Notebooks - Requires Shared plan or higher

21
  • Project Notebooks: Getting Started
  • Project Notebooks: Create your first notebook
  • Project Notebooks: Set plugin administrators
  • Project Notebooks: Review system emails
  • Project Notebooks: Create system pages with a shortcode
  • Project Notebooks: Customize the display scheme
  • Project Notebooks: Display project on Project Listing page
  • Project Notebooks: Edit a notebook
  • Project Notebooks: Archive a notebook
  • Project Notebooks: Delete a notebook
  • Project Notebooks: Publish a notebook
  • Project Notebooks: Display meeting minutes on the website
  • Project Notebooks: Create tasks
  • Project Notebooks: Create meeting minutes
  • Project Notebooks: Create a project budget
  • Project Notebooks: Create a kanban board
  • Project Notebooks: Turn on project administrator requests
  • Project Notebooks: Approve project administrator requests
  • Project Notebooks: Hide or show notebook sections on front-end
  • Project Notebooks: Duplicate a notebook
  • Project Notebooks: Understanding Project Notebooks

Website

9
  • Website: What is a shortcode?
  • Website: Web Pages
  • Website: Website Menus
  • Website: Placing Shortcode
  • Website: Add a Google Calendar to Your Website
  • Website: Website Menus – Mobile
  • Understanding Cache – Why Can’t I See My Changes?
  • Troubleshooting: How to fix a 404 page error
  • Website: Set up your DNS to map your domain

News Articles

5
  • News Articles: Intro
  • News Articles: Posts module
  • News Articles: Posts Carousel module
  • News Articles: Posts Slider module
  • News Articles: Posts, Posts Carousel, and Posts Slider modules examples

Troubleshooting

6
  • Messenger: Why Are Emails Going to Spam?
  • Sign Ups: Sign up not appearing on front-end
  • Troubleshooting: Admin getting “You do not have sufficient permissions” message
  • Understanding Cache – Why Can’t I See My Changes?
  • Report a bug
  • Troubleshooting: How to fix a 404 page error

Fundraisers

12
  • Fundraisers: Review system emails
  • Fundraisers: Exporting Orders
  • Fundraisers: How to reconcile orders with Stripe
  • Fundraisers: Make a Test Payment
  • Fundraisers: Order Status
  • Fundraisers: Create your first fundraiser
  • Fundraisers: Customize the display scheme
  • Fundraisers: Create system pages with a shortcode
  • Fundraisers: Display fundraisers on Fundraiser Listing page
  • Fundraisers: Set plugin administrators
  • Fundraisers: Getting Started
  • Fundraisers: Sell Memberships

Stripe

6
  • Stripe: How to set deposit interval
  • Stripe: How to process a refund
  • Stripe: Find my Client ID
  • Stripe: How to enable Connect on your account
  • Stripe: How to connect your fundraiser to Stripe
  • Stripe: Find my API Keys
  • Home
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  • Members - Requires Shared plan or higher
  • Members: User Roles
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Members: User Roles

PTOffice allows you to create administrators at various levels of the application by assigning users specific roles. This articles explains how to set those people up within your account.

How to modify a user’s role:

  1. LOGIN to your PTOffice website.
  2. Under the Membership Management menu, choose Members.
  3. Find the member you wish to make an administrator and edit that member by clicking the Edit link under that appears under their name..
  4. Scroll down to the Roles field on the Profile tab and choose the roles you wish to assign them.
  5. Click the Update User button at the bottom of the page to save your settings.

Note: Using the “Change Role to…” option on the All Members dashboard only allows you to assign a user to one role at a time. To add multiple roles to a user, please use the method above.

Roles:

  • Administrator – Full access to all settings of your account.
  • Messenger Admin – Full access to the Messenger application.
  • Fundraisers Admin – Full access to the Fundraisers application.
  • Sign Up Admin – Full access to the Sign Ups application.
  • Project Notebooks Admin – Full access to the Project Notebooks application.
  • Subscriber – Assigned to a user after successfully subscribing. Access to front-end content like the members directory.
  • Paid Member (Not admin access) – For those organizations who wish to allow access to key pages for only paid members.
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Updated on January 9, 2024
Members: Profile Tabs

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